Pension Administration - Senior Specialist

Description :

We are seeking a talented individual to join our Pension Administration team at Mercer as a Pension Administration - Senior Specialist. This role will be based in Montreal or Quebec City. This is a hybrid role that has a requirement of working at least three days a week in the office.

You will work in a team environment as part of Mercer’s pension administration Client Services and will be part of a team of consultants, analysts, and administrators that provide high-quality administration service to a portfolio of clients, demonstrating outstanding and timely customer service in all dealings with client contacts.

We will count on you to :

• Work independently and as a member of a team with minimal supervision on assigned projects to generate accurate and efficient solutions.
• Be the main contact for clients and respond to questions and queries.
• Set priorities and coordinate projects taking into account established deadlines.
• Adapt to evolving standards, procedures, and tools.

Diagnose system problems and respond to testing feedback.

• Analyze pension plan documents to complete or provide final peer review of complex pension calculations performed by others, ensuring accuracy against plan documents for defined benefit pension plans. Use this knowledge to develop or update systems, calculators, and databases, and for testing of systems and tools.
• Maintain an expert knowledge of relevant pension-related legislation in all provincial jurisdictions.
• Provide peer review on all year-end processes – i.e. pension adjustments, pension adjustment reversals, membership reconciliations, fund reconciliations, annual statements, annual information returns, etc.
• Maintain an expert knowledge of relevant pension-related provisions in the Income Tax Act (ITA).
• Identify and resolve issues that affect accuracy. Suggest process improvements to management.
• Provide guidance and training to client teams and serve as a subject matter expert.
• Analyze legislative and regulatory summaries and ensure compliance for all client work. Adhere to all established standards.
• Act in accordance with Mercer Professional Standards and follow the peer review/checking process.
• Develop and maintain Excel-based pension administration calculation tools.

What you need to have :

• At least 8 years of prior experience working with defined benefit pension plans and related provincial legislation.
• Demonstrate the following competencies: strong analytical and organizational skills, thoroughness, attention to detail, excellent written and oral communication skills, ability to work in teams, self-reliance, resourcefulness.
• Excellent communication, organization, presentation, and negotiation skills.
• Proficient with MS-Office software programs and expert knowledge of Microsoft Excel.
• Bachelor's degree in a related field (actuarial sciences, mathematics, administration, or finance) or equivalent experience.
• Basic understanding of actuarial principles is an asset.
• Bilingual (French and English).

Why join our team :

We help you be your best through professional development opportunities, interesting work, and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work, and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy, and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.